Refund policy
Refund / Rescheduling
We understand events don’t always go off according to plan.
We offer a FULL Refund of your rental fees IF we receive a cancelation request 72 hours prior to your ORIGINAL event planned start date OR your rental is canceled by us due to weather concerns.
We offer a Partial Refund of your rental fees OR a complimentary reschedule of your event rental IF we receive a cancelation request 24 hours prior to your event planned start date.
We CANNOT accept refund or reschedule requests for any cancelation request issued to us on within 24 hours of the event rental date.
All Cancelation requests MUST be sent VIA email to Roguebrosutah@gmail.com.